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Founded in October 2023, Gamix is an e-sports bookmaker that is quickly gaining the attention of bettors who prefer options beyond traditional sports. Will niche options be good enough for users in the Netherlands? Keep reading so that you can decide for yourself if this unique platform is for you.
For a quick run-through of the most important details about this sportsbook, please review the information below:
Yes. The website is operated by Fair Game Software KFT, a Hungary-based company that oversees its operations and provides customer support and payment services. If you have issues with how they run things, their address is 2161 Csomád, Kossuth Lajos út 79.
Yes. Because the platform itself is licensed, you can rest assured that substantial player protections are in place. These include the platform having enough funds to pay out big wins. Of course, there are also standard security measures that you’ll find on an online gambling site, such as SSL encryption. However, we did find it worrying that there was absolutely no standard in place for password creation.
Unfortunately, there aren’t many promotions available on the platform. Many of the potential bonuses that you can get are associated with your VIP level. So, if you’re not a regular bettor, you may not see a lot of value in promotions on this platform.
Unfortunately, there is currently no welcome offer available to e-sports bettors. Even though the platform itself has an offer that you can claim, it is not designed specifically for wagering on events. Hopefully, the management will seek to appeal more to sports bettors by giving them an incentive to sign up.
Unfortunately, there is only one offer available for sports bettors: the cashback bonus. If you deposit at least 20 EUR, you will be eligible for as much as a 15% rakeback bonus every week. This is calculated based on your net losses. You start at 10% when you reach VIP Level 2, which then gradually increases as you climb the VIP rankings.
To be able to claim, you need to be eligible to receive at least 5 EUR at the end of the week. You also need to meet a 3x rollover requirement before you can cash out your winnings.
Even though it’s called the VIP Club, the way it’s structured makes it obvious that it’s a loyalty program. Here, loyalty is measured based on the total wagers you make in EUR, and it is the deciding factor when you level up. As you go up the ranks, your rewards improve. This includes extra activity rewards, priority withdrawals, level-up bonuses, a personal VIP service, and more.
To register on this platform, here’s what you need to do:
Click Sign Up in the upper right area of the screen. It’s just beside the language selector!
After clicking, you’ll see this pop-up form. It only requires you to provide an email address and a password. Then, confirm that you agree to the User Agreement. If you don’t want them to send you promotions, make sure to uncheck the second box. Finally, click the large green Sign Up button.
After a successful signup, you’ll see this pop-up on your screen. This is an indication that you can use your newly created account.
Not ready to deposit money yet? Feel free to look around and learn more about the platform’s features!
Below, we have detailed the deposit and withdrawal methods supported by the site in the country:
The max that you can withdraw is as follows:
But if these aren’t high enough for you, feel free to talk to the customer support team to see if they’d be willing to adjust the limits. For deposits, the time-bound limits are set at the discretion of the operator.
To see all the sports options on the site, head to the eSports section. At the top of the page, you’ll see the sports categories. If you have favorite events, you can also mark them as Favorite, and they will appear in that category. You can also filter your options using the search bar or the calendar to identify the covered dates.
Overall, it looks like a conventional sports betting site. The events are listed on the home page. To bet, just click on the odds and pay for your wager on the bet slip.
Sports betting on Gamixx is a little unconventional because there are no traditional sports options except for table tennis. Below, you’ll find a complete list of the eSports and virtual sports available on the platform:
At the time of writing, there are less than 200 matches with open betting markets. We hope that the coverage expands in the future.
To bet on live events, just click the Live tab on the eSports page. From there, you’ll see the live events. When we checked, there were only four options. However, for every match that you can bet on live, there’s a live stream that you can watch on the event page.
To identify online events, look for the small LIVE icon. You’ll also notice how the odds for the open markets go up and down all the time.
When you head to the Casino section, you’ll see many casino gaming options organized into categories. When we looked around, we found many types of games: slots, table games, live games, and instant play. The titles were from highly respected providers like Pragmatic Play, Booming Games, Absolutely Live Gaming, and 75 other gaming providers.
To look up games, you can go through the existing categories. There’s also the search bar, which you can use to look up titles. Then, there’s the provider filter that allows you to limit your selection to those provided by a certain gaming studio.
Using the mobile platform is even better than playing from a desktop computer. We can definitely understand why so many bettors choose to use their mobile devices to gamble on this site! All the elements on the desktop version are on mobile as well. However, the interface was more compact because of the many elements that had to fit in the limited space.
Functionally speaking, we were happy that the experience of placing bets was just as easy from our phones. Even though there was no mobile app, it was still very convenient to access all the functions and features of Gamix.
We believe that the margins on Gamix are average – not really the best deals out there, but they’re still generally fair. Based on our assessment of events across various sportsbooks, we have calculated the margins in the top eSports options. Check them out here:
Since we only sampled a few events, the actual margins may be higher or lower than what we got. It is best to still compare for the events that you’re specifically interested in. This way, you can verify whether you’re getting a good deal.
Gamix Bookmaker provides the usual customer support options that you’ll find at any reputable bookmaker: live chat support, email support, and a FAQ section. Below, you’ll see basic details about these three based on our first-hand observations.
Gamix Bookmaker provides the usual customer support options that you’ll find at any reputable international bookmaker: live chat support, email support, and a FAQ section. Below, you’ll see basic details about these three based on our first-hand observations.Just like on the platform, support is only provided in English and German. The customer support agent assigned to us definitely knew their stuff! However, it took a long time before we got our first response. Naturally, the wait is longer at peak hours, but it would have helped if we had known where we were in the queue.
As for the FAQ, it would have been better if more topics were covered. This could even help limit the demand for live and email support.
We found the interface to be very simple, which was great for us. It meant no clutter to weave through before finding certain functions. The pages also loaded quickly, which made for a smooth experience on both desktop and mobile. However, we wish that they’d designed a different home page for people who had already signed up. The space could have been used to display sports betting options rather than to advertise to people who have already said yes.
We were surprised to find that there was no page for Responsible Gambling. This is something you’d normally see at most bookmakers. Given this information, we did not expect to find any information about responsible gaming tools on the platform. However, when we looked at the terms and conditions, we found that there was a feature to help players control their betting activities.
To close your account, email the customer support team. Just make sure that you don’t have a balance left in your account.
