Redracer – South Africa Bookmaker Review

Amongst the range of online Sportsbooks in South Africa is Redracer. Available to bettors in a variety of countries, Redracer offers odds and markets on a wide array of sports and events. This review is going to examine everything that this Sportsbook offers residents of South Africa, focusing on odds and markets, usability and how you can create your account. We’ll also explore the types of bonuses and promotions that might be available.

Credentials

There are a number of betting facilities available at Redracer that residents of South Africa can access. As well as their Sportsbook, which is the main subject of this review, Redracer also provides Casino, Live Casino and Lotteries betting. Once you’ve registered your account, you’ll gain access to all facilities.

Redracer claims to hold a valid betting licence under the laws of Curacao which allows them to legally provide gambling services to residents of South Africa. We’ve found it very difficult to verify this licence. We haven’t found a record of a licence for Redracer, or their supposed owners Deckmeida N.V, on the official Curacao Gaming Authority registry. While they may still hold a valid licence, all information should be clearly stated on the website. When it isn’t, it sparks concern for us.

Is Redracer Legal?

Is Redracer Safe?

The Redracer desktop and mobile sites are encrypted with the latest SSL Certification. This Certification ensures the security of your connection to the site, as well as protecting your personal and financial information.

To further protect their users, there is a strict verification process in place at Redracer. All members will need to complete this process before they can make their first withdrawal. To do so, you will need to upload proof of identity, your residential address and your payment details.

Users can also set up Two-Factor Authentication to protect their betting accounts. To do this, head to your Profile when you’ve created your account.

Bonuses and Promotions at Redracer

While we’re impressed with the bonus offers and promotions available for Casino players, for Sportsbook users we’re decidedly not. There’s very little in the way of bonuses in the Sports section. There is a welcome offer that new users in South Africa could claim, as well as a Crypto-based new customer bonus.

In terms of existing user promos, there’s very little to tell you about. There aren’t any regular promotions, instead sports bonuses are saved for major events. For example, at the time of writing, there were three FIFA World Cup bonuses but nothing else available.

Welcome Offer

New Redracer users in South Africa could claim a 100% deposit match bonus up to €2000, as well as a free bet worth up to €100.

To activate the offer, use the promo code START when you make your qualifying deposit. You could then receive a 100% deposit match, as well as a free bet worth 50% of your qualifying deposit. You’ll receive your bonus funds in the form of free bets. You’ll need to activate each free bet via the My Account section.

Loyalty Program

There is a VIP Program available at Redracer that Sports and Casino bettors can take advantage of. All users are automatically enrolled into the Program once they’ve created their accounts. All bettors start at Bronze I Level. In total, there are 20 Levels, five Levels each in Bronze, Silver, Gold and Champion categories.

To work your way through the Levels, you need to earn Comp Points. Making deposits and placing bets will contribute to your Comp Point collection. For clarity, one Comp Point is equal to 200 ZAR.

The higher your VIP Level, the bigger your benefits. You can receive exclusive bonuses, Priority customer service and Priority withdrawals the further through the Levels you work.

Registration at Redracer

Creating an account at Redracer South Africa is a simple process. It’s easy to sign up and it should only take a few minutes before you’re ready to go. Once you’ve completed the registration form, you’ll have the opportunity to make deposits and place bets on any of the sports and markets available on the betting site.

As we detailed at the start of this review, Redracer employs a strict verification process. You can sign up, make deposits and place bets without verifying your account, but you won’t be able to make a withdrawal until this process has been completed. To save time later, we recommend you complete account verification as soon as you’ve created your betting account.

To complete the process, head over to the My Account section when you log into your account. Click on Profile, then hit Verification. You will then see which documents you need to upload.

To create your Redracer account, follow the steps below.

1. Head to the Redracer site and click on Sign Up in the top right corner
2. Enter your email address and create a password
3. Select your currency from the menu (this should be already set to ZAR) and your country of residence (this should be already set to South Africa)
4. Read and agree to the Terms and Conditions and Privacy
5. On the next page, input your personal info, including your full name, date of birth and residential address
6. Then, enter your mobile phone number and submit the form.

Deposits and Withdrawals

There are a variety of payment methods available for bettors in South Africa to use to make deposits and withdrawals at Redracer. Once you’ve created your account, you’ll be able to make a deposit using any of the methods listed below. You can also make withdrawals, once you’ve verified your betting account.

The table below states the times Redracer says it takes to process your withdrawals. Note, though, that withdrawals made using bank transfer and bank card will likely take up to five days to receive.

Limits

There isn’t a change in deposit and withdrawal limits, no matter which Level of the VIP Program you’ve reached. You can, though, receive Priority withdrawals, depending on your VIP status.

Sportsbetting at Redracer

Redracer South Africa offers odds and markets on almost 40 sports and events. The world’s most popular sports to bet on, like football, basketball, rugby and cricket, are available to bet on. Niche events, like futsal and water polo, are also available at Redracer.

Fans of betting on Esports will be delighted by what’s available. There’s a wide range of Esports tournaments available to bet on, such as Valorant, League of Legends and Counter-Strike events.

Live Betting

For fans of in-play betting, Redracer provides an extensive live betting facility for their users in South Africa. This features live odds on a huge range of sports and events, including football, cricket and rugby.

Alongside the streaming service is a Full Statistics feature, updated in real time as the event progresses.

Bettors can also cash out eligible bets at Redracer. If your bet is eligible for Cash Out, it will be shown in the My Bets section of your betting slip, stating the Cash Out figure offered.

Redracer Casino Section

Once you’ve registered your Redracer account, you’ll have access to all betting facilities available. This includes the Casino, which features thousands of slots and games. These are developed by some of the biggest names in the software industry. There are also a range of promotions and bonuses available. If you claim the Sports welcome bonus, though, you won’t be able to claim the Casino welcome bonus.

Live Casino betting is also available. This facility features a wide array of game shows and table games, including blackjack, poker and roulette.

The most popular games at Redracer South Africa include the following:

• Gates of Olympus Super Scatter
• Burning Chilli X
• Elvis Frog in Vegas
• Le King
• Big Bass Bonanza
• Roulette
• FRKN Bananas
• Fire in the Hole 3
• Chicken Road 2.0
• Sleeping Dragon

Redracer Mobile App

There isn’t a mobile app available for Redracer users in South Africa. However, the mobile version of the desktop site is pretty impressive. It’s been fully optimised for mobile use – we found it much easier and enjoyable to use than the desktop version of the Sportsbook.

Redracer Odds and Margins

One of the most important factors in successful sports betting is finding the best possible odds. Your betting site of choice should offer competitive odds on the sports and events you want to bet on.

To assess the quality of Redracer’s betting odds, we calculated the betting margin on four sporting events. You can view our findings in the table below.

Customer Support and Available Languages

Dealing with Redracer’s customer service led to wildly different experiences. During our research into the Casino, we found the customer support agent we dealt with to be knowledgeable and friendly. After we got past the AI-bot, that is. There was a delay in connecting to a real life agent but once we were through, we had a query dealt with well.

We also sent an email to the team, which we received a reply to within 2 hours, a reasonable time frame in our eyes.

For our Sportsbook research, though, we had a different experience. We had to wait around ten minutes to connect to an agent via Live Chat. The agent we spoke to didn’t seem to have any understanding of Redracer’s betting rules and promotions. We tried again using the email service. We’re still waiting on a response.

There are a variety of language options available to choose from. You can make your selection using the Language menu in the bottom left of the page. Amongst your choices are English, German, Portuguese and Spanish.

Awards and Recognitions

At the time of writing, Redracer are yet to be nominated for any major industry awards.

Usability, Design and User Experience

Another difference we found between the Redracer Casino and Sportsbook is the overall usability of the platforms. While the Casino features great graphics and quick loading times, the Sportsbook is lacking in both areas.

It actually became really frustrating to use. There’s a delay each time you click on a sport. When the menu item does load, the page reverts back to the top, rather than allowing you to keep your place on the screen. If you’re looking for different football leagues, for example, you’ll keep reverting to the top of the page and need to scroll back down each time you click on anything.

However, there are some aspects of the site we do like. Making deposits and withdrawals is easy, with access available via the Deposit icon in the top right corner or via your Wallet, which you can access when you click on your Avatar.

Your betting slip is on the right of the page. When you click on a set of odds, these will automatically be added to your bet slip. You can also hide your slip if needed.

Responsible Gambling

The most important aspect in any form of gambling is that you’re able to do so safely and responsibly. It’s incredibly important that whichever betting site you sign up to provides the tools and advice you could need to make sure you can stay in control of your betting activities.

There is an extensive Responsible Gaming section at Redracer. In this section, you’ll find information on how you can create deposit, loss and wager limits, as well as setting up Time Out or Self-Exclusion. A Self-Assessment questionnaire is also available, as well as the contact details of a variety of support organisations.

It’s slightly hidden away, though. To access the Responsible Gaming section, you will need to click on Security and Privacy at the bottom of the screen. Via this Menu, you’ll also find details on Redracer’s AML and KYC policies.

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