Redracer Casino review

New to South African shores, Redracer Casino offers users the chance to play thousands of slots and games. In this guide, we’re going to examine exactly what Redracer offers players in South Africa, the range of slots and games available and what bonuses and promotions you can expect when you sign up. We’ll also show you how you can claim the five-part welcome bonus, which starts with a 100% up to 10,000 ZAR along with 100 Free Spins.

Credentials

Redracer Casino players have a variety of betting facilities they can use once they’ve registered their account. Alongside their standard casino, Redracer also provides Live Casino, Lottery and Sports options. All are accessible once you register an account.

The Casino states that they hold a licence under the laws of Curacao. It’s been incredibly difficult to verify this information, which is a concern to us.

Is Redracer legal?

Our further research indicates that Deckmedia N.V owns Redracer Casino. Again, we can’t find any record of their license in the Curacao Gaming Authority register. This information should be easily available and if it isn’t, it’s a worry for us.

Is Redracer safe?

The Redracer Casino site has a valid Certificate ensuring the secure connection along with storing your personal and financial information safely. To further protect your safety, Redracer has a strict verification process in place. This involves uploading proof of identity, address and payment details. You will need to complete this process before you’ll be able to make a withdrawal.

Users can also set up Two-Factor Authentication to protect their accounts. You can do this via the Profile menu.

As the Redracer Casino site is new, there is no current information available on how many visits per month it receives.

Bonuses and Promotions at Redracer

There are a variety of promotions and bonus offers customers at Redracer in South Africa can qualify for. There’s a standalone first deposit bonus of 100% up to 10000 ZAR and 100 free spins for new customers, with a further four deposit bonuses available for second, third, fourth and fifth deposits. A Crypto welcome offer is also available.

Once you’ve created your account, you’ll be able to claim existing user bonuses too. These include Cashback and Reload offers, which we’ll detail in a moment.

Welcome bonus

There is a five-part welcome pack available for new users at Redracer Casino to claim. We’ll take you through how each part works now.

• The first part is a standalone offer. This is a 100% up to 10000 ZAR deposit match, along with 100 free spins to use on a selected game. To activate the offer, use the promo code ‘First’ when you make your deposit. A 40x wagering requirement is attached to this offer.
• Onto the second welcome bonus. This is a 75% up to 40000 ZAR deposit match, along with 75 free spins to use on a selected game. To activate the offer, use the promo code ‘Second’ when you make your qualifying deposit. A 40x wagering requirement is attached to this offer.
• For the third welcome bonus, users can claim a 50% up to 40000 ZAR deposit match, along with 75 free spins to use on a selected game. To activate the offer, use the promo code ‘Third’ when you make your qualifying deposit. A 40x wagering requirement is attached to this offer.
• Let’s look at the fourth welcome bonus. Users can claim a 25% up to 70000 ZAR deposit match, along with 50 free spins to use on a selected game. To activate the offer, use the promo code ‘Fourth’ when you make your qualifying deposit. A 40x wagering requirement is attached to this offer.
• Finally, your fifth welcome bonus offers a 50% up to 40000 ZAR deposit match, along with 100 free spins to use on a selected game. To activate the offer, use the promo code ‘Fifth’ when you make your qualifying deposit. A 35x wagering requirement is attached to this offer.

Alternatively, new users can claim the Crypto bonus. This is a 200% up to 3500 USDT deposit match. To activate the offer, a minimum deposit of 1000 USDT is required. Use the promo code ‘FastCrypto’ on your profile before you make your qualifying deposit.

Other existing user offers & promotions

• Daily Cashback. Receive up to 25% of your daily losses back, depending on your VIP Level. Bronze I Level receives 1% cashback, Champion V receives 25% cashback.
• Live Cashback. Receive up to 25% of your weekly losses back, up to a maximum of 8000 ZAR.
• Weekend Reload Bonus. Available once per week, make a deposit of at least 400 ZAR to receive a 50% reload bonus, up to a maximum of 10,000 ZAR. Use the promo code WEEKRELOAD when you make your qualifying deposit.
• Wednesday Reload Bonus. Available each Wednesday, make a deposit of at least 400 ZAR to receive a 75% reload bonus, up to a maximum of 15,000 ZAR. Use the promo code WEDNESBOOST when you make your qualifying deposit.
• Spin & Reload. Available each Monday, make a deposit of at least 400 ZAR to receive a 35% reload bonus and 50 free spins to use on a designated game. Use the promo code SPINGO when you make your qualifying deposit.

Loyalty program

A comprehensive VIP program is available for all users of Redracer. You will automatically be enrolled in the program when you create your account, with each new player starting at Bronze I level.

There are 20 Levels in the Redracer Casino VIP Program, with five Levels each in Bronze, Silver, Gold and Champion categories. To progress through the Levels, you need to earn Comp Points, which can be achieved by making deposits and playing any of the slots and games available. You can earn one Comp Point per every 200 ZAR spent.

The further through the VIP Levels you reach, the bigger the rewards and benefits. You’ll receive a personal VIP manager, along with priority payouts and customer support. You can also earn special bonuses and promotions, as well as early access to new slots and games.

Registration at Redracer

It’s easy to create a Redracer Casino account. Once you’ve submitted your registration form, you’ll have access to the thousands of slots and games available on site, as well as the VIP program.

There is a verification process at Redracer Casino. While it’s possible to make deposits and play real money games before completing this process, you will certainly need to verify your account before you can make a withdrawal. We recommend you complete account verification as soon as you’ve created your account.

To do so, head over to the My Account section, then Profile, the Verification. You will be asked to upload proof of identity, address and payment. You will also need to verify the mobile phone number you entered when you registered.

Note that when you head over to Redracer Casino, you will need to immediately create a username and password. Enter this in the box provided and click Sign In. You then have the opportunity to sign up fully, we’ve detailed your registration steps below.

1. Head over to the Redracer site and click on Sign Up in the top right corner
2. Enter the email address and password you input when you first accessed the site
3. Choose your currency (this should automatically be set to ZAR) and your country of residence (this should automatically be set to South Africa)
4. Read and accept the Privacy Policy and Terms and Conditions, then click Next
5. On the second page, enter your full name, date of birth and residential address. Enter your mobile phone number and click Sign Up

Deposits and withdrawals

Redracer Casino tells us that all withdrawals will be processed instantly. However, while the transaction itself might be processed immediately, payments made to card or bank transfer will take between one and five working days.

Limits

As you can see in the table above, minimum and maximum deposit amounts vary between methods. The further you’ve progressed through the VIP Levels, you’ll receive priority payouts, as well as priority customer service and bonus offers.

Software and range of games at Redracer

There’s a fantastic range of slots and games available at Redracer Casino. There’s in advance of 12,000 slots, featuring titles developed by some of the biggest names in the industry including Pragmatic Play, Hacksaw and Relax Gaming.

Table games are available in the standard casino, though more options are available in the Live Casino facility. We’ll look at this shortly.

To find a specific slot, use the Search bar or Menu headings found at the top of the Casino page.

Live Casino

There’s a comprehensive Live Casino facility also available at Redracer Casino. While the site seems to focus on their standard casino, there’s still a wide range of live choices for Redracer users in South Africa to play.

As with the standard casino, a variety of big names provide Redracer’s live games, including the following:

• Pragmatic Play Live
• Amusnet Live
• Absolute Live Gaming
• Skywind
• KA Gaming

Top 10 most popular casino games

As you’d expect from a casino offering such a fantastic range of slots and games, the Redracer Casino site features some of the world’s most popular options. New titles are added regularly. You can also see which games other Redracer users are looking for via the Most Searched tab.

Sports Betting

Alongside their impressive Casino, Redracer also offers sports betting for users in South Africa. There’s almost 40 sports and events available to bet on, including football, rugby and cricket. In-play betting is also available, with live streaming on selected events available to watch for free.

Redracer Casino Mobile App

There isn’t currently a Redracer Casino app available for players in South Africa. Instead, you can visit the site using your mobile browser, with the site fully optimised for mobile use.

Redracer Casino RTP

Return to Player, or RTP, is the number of wins you could expect to see based on your stakes and deposits, along with the specific game you’re playing. Slots and games can offer varying RTP percentages.

At Redracer Casino, the average RTP across all slots is between 94% and 97%.

Customer support and Available languages

One of our bugbears when it comes to customer support is the use of AI-bots processing our requests. Unfortunately, that is the case with Redracer. Their Live Chat function, albeit available 24/7, is so frustrating to use. It’s powered by AI, so any specific requests are really difficult to find an answer for.

An example – we wanted to ask about any available mobile app. We were provided with options to choose from, not of which concerned an app. After being passed from one AI bot to another, we somehow managed to connect to an actual agent.

The agent was friendly enough, although it did take time to receive an answer to our query.

Email worked a little better, we received a reply within 2 hours of sending our query, which is a reasonable time frame.

There are a handful of language options available at Redracer, including English, Dutch, German, Spanish and Portuguese. You can make your selection via the Language icon at the very bottom of the left-hand side menu.

Awards and Recognitions

At the time of writing, Redracer Casino are yet to be nominated for, or win, any major industry awards.

Usability, design and user experience

While there’s issues we’ve found with Redracer Casino (the lack of clarity surrounding their gambling licence, the most severe of these), their website is one of the highlights. There’s a great deal of functionality with the Redracer site, making it easier to find the types of slots and games you’re looking to play. There’s a variety of Search options, including the option to search by theme. This gives you options to choose from a range of collections, such as High Roller, Fruits and Mythology.

The colour scheme of grey, white and red works really well. Graphics are clear and crisp and there’s very little buffering. Navigating through the site is a breeze, with all menus set out nicely.

Making deposits and requesting withdrawals is also an easy process. Hit the Deposit icon in the top right corner to get started.

Responsible Gambling

The most important aspect of any form of gambling is that you can do so safely and responsibly. It’s vital your betting site of choice provides you with the tools you need to stay in control of your betting.

Under the Security and Privacy menu, you’ll find Redracer Casino’s Responsible Gaming section. While we would’ve liked to have seen this section clearly displayed on the site, rather than hidden in a different menu, the Responsible Gambling section does actually provide a range of tools on how to set up limits, as well as information on how you can self-exclude.

You’ll also find information on support organisations, along with information on Redracer’s AML and KYC policies.

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