Slotsgem – Ireland Casino Review

A new casino for players in Ireland to enjoy, Slotsgem offer a huge range of exciting and innovative slots and games. In this guide, we’re going to explore the variety of games available at this site. We’ll also take a look at the types of bonuses and promotions available, along with details on how to claim the Slotsgem welcome bonus of a 120% up to €600 deposit match alongside an instant bonus round and 125 free spins.

Credentials

Slotsgem provide slots and games developed by some of the biggest names in the global industry. Players here can enjoy games provided by names such as Pragmatic Play, Hacksaw, Playtech and Big Time Gaming. As well as their standard casino, Slotsgem offer an extensive Live Casino facility, featuring classic table games like blackjack, baccarat and roulette.

Slotsgem are legally allowed to offer online casino betting services to residents of the Republic of Ireland. The site is owned by TechOptions Group B.V, who hold a Curacao Gaming Authority licence with the number GLH-OCCHKTW0702282021.

Is Slotsgem Legal?

Slotsgem are able to legally offer gambling services to residents of Ireland. They’re owned by TechOptions Group B.V, who have been awarded a licence by the Curacao Gaming Authority with the licence number GLH-OCCHKTW0702282021. Their licence means the site must adhere to all rules and regulations set out by their gambling authority, which protects the safety and security of their members.

The registered address of TechOptions Group is Dr. H. Fergusonweg 1, Willemstad, Curaсao, with the registration number 153194 (0) and licence number 365/JAZ.

Is Slotsgem Safe?

The Slotsgem desktop and mobile sites are encrypted with the latest SSL Certification, creating a safe space for you to bet online as well as protecting your personal information. Slotsgem also have a verification process in place to ensure all users can legally sign up and play casino games on the site.

When you create your account, you need to provide your full name, date of birth, mobile phone number and email address. Giving this information gives you access to the site. You will, though, also need to complete the Account Details section as well as provide three verification documents via the Document Verification tab. These three documents are for confirming your identity, confirming your address and confirming your payment method.

Account verification is a standard process at all casino sites in Ireland. Once you’ve uploaded your documents, expect a waiting time of between 24 and 72 hours for your information to be processed.

The Slotsgem casino sites receives around 45,000 visits per month. Just over 65% of these visits come using a mobile device, with just shy of 35% of visits using the desktop version.

Bonuses and Promotions at Slotsgem

There are a variety of promotions and bonus offers available for Slotsgem users to take advantage of. Notably, there are a variety of deposit match bonuses available, up to and including the fourth deposit you make.

The Slotsgem welcome offer is a 120% deposit match, up to a total of €600. Also included in this offer is an Instant Bonus Round on Big Bass Bonanza 1000, along with 125 free spins.

Other promotions include a Friday Reload Bonus, a Fortune Wheel Bonus and free spins when you download the mobile app.

Welcome Offer

New Slotsgem users in Ireland can qualify for a new customer offer. This is a 1st deposit match of 120% up to €600, along with an instant bonus round on Big Bass Bonanza 1000 and 125 free spins.

The deposit match percentage and number of free spins you receive is based on the amount of your first deposit. If you deposit between €20 and €100, you’ll receive a 100% deposit match up to €100, along with 75 free spins. For first deposits of between €100 and €300, you’ll receive a 110% deposit match up to €330, along with 100 free spins. For first deposits of €300 or more, you’ll receive a 120% match, up to a total of €600, as well as 125 free spins.

Your free spins are awarded in 25 spin increments, awarded each day.

Your bonus must be wagered within 7 days. There is also a 40x wagering requirement attached to this offer.

Existing User Offers and Promotions

In addition to the welcome bonus we’ve looked at above, Slotsgem have further deposit bonuses available. Alongside these deposit bonuses are additional bonus offers. The terms and conditions of each offer vary, so make sure you understand what the terms are for the specific bonus you’re trying to claim.

Loyalty Program

Slotsgem offer their VIP program to all users. Players are automatically enrolled into the program as soon as they’ve made their first deposit. There are 50 Levels in total, which players can progress through by earning Comp Points. For each €10 staked, you’ll receive 1 Comp Point. Note that only money staked on slots will go towards your Comp Point total.

You can also exchange your Comp Points for bonus cash. 300 Comp Points is the equivalent of €1. There is, though, a 5x wagering requirement attached to this part.

The further you progress through the VIP Levels, the more generous the bonuses you receive.

Registration at Slotsgem

It’s easy to register an account with Slotsgem in Ireland. Before we take you through the steps to sign up, there’s a couple of points that are important to note. Firstly, make sure all of the information you enter in the sign up form are valid and correct – you’ll need to verify your account at some stage to prove this identity, address and payment method. Slotsgem can ask you for verification at any time, but you’ll certainly need to complete this process before you can make a withdrawal. We highly recommend you complete this process as soon as you’ve signed up to prevent any delays further down the line.

Secondly, you can only create one account, and therefore only one welcome bonus. If you try and create a second account, your account is likely to be suspended or deleted completely.

To create a Slotsgem account, all users must be at or above the legal gambling age of their country of residence. For users in Ireland, the minimum age is 18 years.

Deposits and Withdrawals

There’s a huge selection of payment methods available for Slotsgem users to fund and withdraw from their betting accounts. Most major banking methods are available, with Debit Card, bank transfer, payment voucher and online wallets amongst those accepted.

You can also make deposits and withdrawals at Slotsgem using Cryptocurrency. Your Crytpo choices consist of the following.

• USDT (TRC20)
• USDT (ERC20)
• USDT (Solana)
• Bitcoin
• Ethereum
• Binance Coin
• Dogecoin
• Polkadot
• Chainlink
• XRP
• Litecoin
• Cardano
• SOL
• Decentraland

Slotsgem don’t charge a fee for using any method, but make sure to check with your banking provider that no charges will be applied by them before you attempt to make a deposit.

With some methods, such as Skrill, you will need to have completed the address section in Account Details, as both your betting account address and Skrill address need to match. This is part of the verification process too, and another reason why it’s important to verify your account as soon as you’ve signed up.

You can choose your currency during the sign up. This is automatically set to your country of residence, but you can change it if you want. You can also add a currency in the Account Details section.

To make a deposit, click on the Deposit icon at the top of the page once you’ve logged into your account. This will open up the Deposits and Withdrawals page. Choose your method, complete the form and confirm the transaction.

Take a look at the table below. In it, you’ll find the minimum and maximum deposit and withdrawal amounts for each available method. Note that the maximum withdrawal amount is the per day figure.

Limits

At Slotsgem, there are different withdrawal limits. There’s a daily limit of €4000, a weekly limit of €16,000 and a monthly limit of €50,000. These limits apply no matter which payment method you’re using.

This doesn’t change, no matter which Level of the VIP program you reach. As you’ve read above, every user is automatically enrolled into the program once they make their first deposit. As such, the limits stay the same.

Software and Range of Games at Slotsgem

There’s a wide variety of slots and games available for players in Ireland at Slotsgem. There’s an incredibly range of slots especially, provided by developers such as No Limit, Microgaming, Blueprint and Pragmatic Play.

You can easily find the specific slot or game you want to play, using the various Menu icons across the middle of the Games screen. You can also search by provider using the relevant box.

There are also free versions of the majority of games available on the Slotsgem site. While you won’t be eligible to win any real cash playing demo versions, they’re a great way to learn how a particular slot or game works without risking any of your bankroll.

The RTP of most games is clearly displayed, with increases and decreases signified by Green and Red colouring. You can also view how many other players are currently playing that specific game.

Alongside their thousands of slots, Slotsgem have a variety of table games available in both the standard casino and under the Live Dealer tab.

Live Casino

Under the Live Dealer tab, you’ll find a fantastic variety of live table games, such as blackjack and roulette, alongside a number of game shows.

The Live Dealer section features a number of high and low stakes games, making it accessible to the majority of bettors.

Top 10 most popular casino games

As you’ve seen in the sections above, Slotsgem offer an incredible range of slots and games for their customers in Ireland to play. With games provided by some of the biggest developers, you’ll find the most popular games available at this casino.

In addition, new games are regularly added. You can find these by hitting the New menu in the Lobby.

The most popular games at Slotsgem include the following:

• Gates of Olympus
• 20 Boost Hot
• Elvis Frog
• 40 Mega Hotfire
• Egypt Fortunes
• Gold Rush
• Book of Dragon
• Striking Diamond 2
• Dark Wolf
• Hot Money Slot

Sports betting

Many casino sites in Ireland also offer a Sportsbook facility. Unfortunately, this isn’t the case just yet at Slotsgem, but we’ll be sure to keep you updated if and when Sportsbook betting becomes available.

Slotsgem Mobile App

A Slotsgem mobile app is available for download for both Android and iOS operating systems. To download the app, follow the Application link on the betting site to install and launch the app.

As a reminder, Slotsgem are currently offering 10 free spins, with no deposit required, when you download and install their mobile app.

In terms of look and feel, there isn’t much of a difference between the app and the mobile version of the desktop site. Both contain excellent graphics, smooth gameplay and interactive menus that provide an overall fantastic user experience.

Slotsgem RTP

Return to Player, or RTP, is the percentage of wins you can expect to see, based on the game you’re playing, your deposit amounts and the amount staked. Some games offer a higher RTP percentage than others. Slotsgem display the RTP on each game, along with clearly showing any increase or decrease that might have occurred.

Slotsgem games have an RTP of between 95% and 98%. If a game is ‘hot’, this percentage can increase further.

Customer Support and Available Languages

Customer service is an extremely important factor when we assess a casino site. It’s important that users have access to customer support throughout their betting journey, having any issues that might arise dealt with quickly and efficiently.

At Slotsgem, users can access customer support via 24/7 Live Chat, Email and via the online form in the Contact Us section. While the Live Chat service is initially powered by AI, they do provide a button that allows you to speak directly to an agent.

There’s an FAQ section also available. Accessible via the tab at the bottom of the page, this section can answer questions, especially regarding bonuses and payments. However, it isn’t the most comprehensive of FAQ sections, so if you’re looking for a more specific answer, we recommend contacting a member of the team.

For users in Ireland, the language option is automatically set to English when you open your account. You can change this, though, by clicking on the Language icon in the top right of the screen. There’s plenty of other options, including German, Portuguese, Spanish, Italian and Polish.

Awards and Recognitions

Slotsgem are yet to win any major industry awards, although it shouldn’t take long before they’re at least nominated. They provide an excellent, all-round casino experience which has seen Slotsgem earn a huge number of fans in the last year, and so we expect industry experts to be equally as impressed in the near future.

Usability, Design and User Experience

Main Page

Casino

Bonuses

Live

The Slotsgem site is incredibly easy to use. Each area of the site is separated nicely, with navigation a simple process. The black and gold colour scheme, with trims of green, add to the overall experience, making slots and games easy to find without distracting from the gameplay.

The mobile version of the site is just as impressive. The colour scheme works even better via mobile, providing an exciting and enjoyable betting experience. Gameplay is just as smooth on mobile as it is via the desktop, with quick loading times and, from our testing, no buffering at all.

Verification is easy to complete, although the processing time of up to 72 hours is a little frustrating. Use the Document Verification tab to complete this process.

Making payments to and from your betting account is similarly easy. Use the Deposit button to open up the Payments page for both deposits and withdrawals. Alternatively, click on either the Deposit or Withdrawal tab from the My Account menu.

Responsible Gambling

Regardless of who you bet with, the most important aspect of online gambling is that you can do so safely and responsibly. Betting sites should always provide a range of tools and advice that help you bet safely, offering Limits such as Time, Loss and Deposit, along with information on Time Out and Self Exclusion functions.

The Responsible Gambling section at Slotsgem is unfortunately one of the least helpful in terms of the features we’ve mentioned. Restricted to just a couple of paragraphs, users are simply told to contact the Live Chat team to speak to them about any issues, which is something that many bettors may not do. While setting Limits is still an option, having to go through the Live Chat process to do so is frustrating – there should be clear and obvious ways to do this directly from your account.

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