Casoola – Switzerland Bookmaker Review

Bettors in Switzerland can sign up to Casoola! A site that offers sports, casino, live casino and Esports betting facilities, we’re going to explore everything this operator provides. This guide is going to focus on the Casoola Sportsbook, the range of odds and markets available and how new customers can qualify for a 100% up to CHF 220 first deposit bonus.

Credentials

Alongside their sportsbook, Casoola also provide casino, live casino, virtual sports and Esports betting options. There are 26 sports and events Casoola users in Switzerland can bet on. All odds and markets can be accessed via the Casoola desktop site or the fully optimised mobile site.

It has, though, been difficult to find information about Casoola and their current ownership. Our research indicates Casoola is owned by NovaForge Ltd, who in turn hold a licence from the Anjouan Gaming Authority under number ALSI-152406028-FI2 which means the site is legally allowed to offer betting services to residents of Switzerland.

Is Casoola Legal?

It was difficult to find out any information about the legal status of Casoola in Switzerland. There isn’t any information about ownership or licensing easily found in the site itself which we find an issue. This information should be clearly displayed across each betting site and it’s a worry for us when a site isn’t transparent.

The registered address of NovaForge Ltd is Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros.

Is Casoola Safe?

The Casoola site is encrypted with the latest SSL Certification, which means your personal and financial information is protected and your connection to the site is secure. There isn’t a particularly strict verification process, in fact we didn’t need to provide any further information once we signed up. Note, though, that even if you receive a notification that your account is automatically verified, you may still need to provide proof of identity and address at a later date.

Bonuses and Promotions at Casoola

We’re delighted to find a wide range of sports betting promotions available at Casoola for bettors in Switzerland to claim. There are two welcome offers new customers can choose between, as well as a host of existing user bonus offers.

The terms and conditions of each offer vary. We’ll take you through the significant terms of each offer in a moment. Before that, take a look at the table below for an overview of all current Casoola promotions.

Welcome Offer

New customers at Casoola Switzerland can qualify for a welcome bonus. This is a deposit match bonus, which provides 100% up to CHF 220 on your first deposit.

To qualify for this offer, you will need to select it during the registration process. When you’ve registered your account, as well as verify it if required, you can make your first deposit. A minimum deposit of 22 CHF is required to activate the offer.

Deposits made by Skrill or Neteller will not qualify for this offer.

To release the bonus amount, you will need to wager the bonus and deposit amount five times. You can meet these requirements by placing Singles bets with odds of 2.0 or greater or Combination bets with odds of 1.5 or greater on each selection.

Once you’ve met these requirements, your bonus amount will be released and becomes withdrawable. Make sure you meet these requirements within 30 days of making your first deposit.

There is a second welcome bonus option available for new Casoola bettors in Switzerland. This is a 100% deposit match up to 200 USDT. Make a minimum deposit using either Tether, Bitcoin, Bitcoincash, Litecoin, Ethereum, Ripple or USD Coin of at least 20 USDT to qualify for this bonus.

To release the bonus amount, you will need to wager the bonus and deposit amount five times on Singles bets with odds of 2.0 or greater or Combination bets with odds of 1.5 or greater on each selection.

Existing User Offers and Promotions

There’s a mixture of reload and cashback bonus available to claim once you’ve created your Casoola account.

• Weekly Reload Bonus. Based on the first deposit you make during the week, Monday to Sunday, place a Singles bet with odds of 2.0 or greater or a Combination bet with odds of 1.5 or greater. Once settled, receive a 75% bonus based on your qualifying deposit amount, up to a maximum of CHF 550. A 6x wagering requirement is attached to this offer.
• Weekend Reload Bonus. Make a deposit between Friday and Sunday, place a Singles bet with odds of 2.0 or greater or a Combination bet with odds of 1.5 or greater. Once settled, receive a 50% bonus based on your qualifying deposit amount, up to a maximum of CHF 770. An 8x wagering requirement is attached to this offer.
• CashBack Bonus. Available once per week, receive 10% of your total losses incurred that week. A 4x wagering requirement is attached to this offer.
• Early Payout. Place a pre-match bet on any market which features the Early Payout (EP) symbol. If your team goes 2 goals up, your bet will be paid out as a winner regardless of the final result.
• Combo Bet Boost. Place an accumulator bet with at least 3 selections with odds of 1.40 or greater per selection. If your bet is successful, receive an additional bonus. The more selections in your accumulator, the bigger the bonus amount, up to 100%.
• Bet Builder. Available once per week, place a Bet Builder bet with total odds of 1.70 or greater. If your first Bet Builder bet loses, receive 50% of your stake back, up to CHF 55, as a free bet. Contact the customer support team to request your free bet.
• Crypto Weekly Reload Bonus. Available once between Monday and Thursday, make your first deposit during the week using a selected Cryptocurrency method. Bet this amount on any market with odds of 1.5 or greater. Once settled, receive a 50% bonus up to 500 USDT based on the amount of your qualifying deposit. An 8x wagering requirement is attached to this offer.
• Crypto Weekend Reload Bonus. Available once between Friday and Sunday, make a deposit using a selected Cryptocurrency method. Bet this amount on any market with odds of 1.5 or greater. Once settled, receive a 50% bonus up to 1000 USDT based on the amount of your qualifying deposit. An 8x wagering requirement is attached to this offer.

Loyalty Program

Registration at Casoola

Creating an account with Casoola is a simple process. Once you’ve registered, you’ll gain access to all sports and events odds available on the bookmaker site, as well as Casoola promotions and bonus offers.

An important point to make before we show you how to register at Casoola. Make sure all the information you enter is accurate. You might be required to validate your betting account once you’ve submitted your registration form. If you need to complete verification, you will be notified by the Casoola team. To do so, click on your Avatar and click on Verification from the Account Details drop down menu.

To create your Casoola account, follow the steps below.

Deposits and Withdrawals

There’s a variety of payment options available for Casoola bettors in Switzerland to choose from. Most options are Cryptocurrency-based, but card and online wallet methods are also available.

Casoola don’t charge a fee for using any method, though deposits and withdrawals made using Cryptocurrency may be subject to a miner fee.

Limits

Sports betting at Casoola

There are 26 sports and events available for Casoola users in Switzerland to bet on. Your sports betting options consist of the world’s most popular sports, including football, basketball and tennis.

Virtual sports are available, as well as a variety of Esports tournaments including League of Legends, Dota 2 and Valorant.

Live Betting

There’s an extensive in-play betting facility available at Casoola. There’s a range of sports and events customers can bet on live, including football, tennis and basketball.

Live streaming is also an option on selected sports. To view the list of available streams, toggle the Streaming button at the top of the live betting page. All streams are free to watch once you’ve logged into your account.

Cash Out is another option available at Casoola. If your bet is eligible for Cash Out, this will be displayed in the Open Bets section of your betting slip.

Casoola Casino Section

Alongside their Sportsbook, Casoola also provide a Casino betting platform for customers in Switzerland. Slots and games are provided by over 100 software developers, including Pragmatic Play, Spinomenal and Microgaming.

In addition to the standard casino, live casino betting is also available. Casoola’s Live Casino facility offers live versions of a range of table games, including blackjack, roulette and baccarat.

The most popular slots and games available for Casoola players in Switzerland include the following:

Casoola Mobile App

There isn’t a mobile app available for either Android or iOS devices. You can, though, visit the site using your mobile browser for a fully-optimised mobile experience.

Casoola Odds and Margins

A key factor in successful betting is to consistently find the most attractive odds. The best sites offer competitive odds on a variety of sports and events in order to provide value for their users.

To test the quality of odds at Casoola, we calculated the betting margin on four sporting events. You can view our findings in the table below.

Customer Support and Available Languages

There was a little waiting time when we contacted the customer support team. The Live Chat service is available 24 hours a day, but we did have to wait around four minutes before we were connected with an agent.

Similarly, it took over five hours to receive a reply via email. There’s no AI-generated chat, which is a good thing. The agents we spoke with were friendly and knowledgeable. Once we actually got through to the team, they dealt with our queries in a timely fashion.

There’s a wide range of language options available at Casoola. To make your selection, click on the button next to the Live Chat icon and choose from the Menu.

Awards and Recognitions

Usability, Design and User Experience

The Casoola site is very easy to use. The colour scheme of brown and white works really well, with each section separated nicely.

There’s not a huge amount of functionality with the Casoola site, but everything you need is easy to access. Making deposits and withdrawals is a simple task, with all of your personal information available from the avatar in the top right corner.

Your betting slip is clearly displayed at all times on the right hand side of the page.

Homepage

Navigation menu

Sports betting

Customer support

Responsible Gambling

The most important aspect of gambling is that you can do so responsibly and safely. Betting sites should provide an in-depth responsible gambling section in order to help their users stay in control of their betting.

At Casoola, there is a Responsible Gambling section accessible from the tab found at the bottom of the home page. It’s not the most extensive we’ve come across and doesn’t offer users the option to set limits, such as Deposit or Loss limits.

There is, though, a list of organisations, along with their contact details, that can help if you’re struggling with gambling. In addition, there are details on how to self-exclude, as well as a self-assessment questionnaire.

Betting sites similar to Casoola