Switzerland 
Global 
Albania 
Andorra 
Argentina 
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Australia 
Austria 
Bahamas 
Belgium 
Brazil 
Bulgaria 
Cambodia 
Cameroon 
Canada 
Chile 
Croatia 
Cuba 
Cyprus 
Czech Republic 
Denmark 
Ecuador 
Egypt 
Estonia 
Finland 
France 
Germany 
Ghana 
Greece 
Hong Kong 
Hungary 
Iceland 
India 
Indonesia 
Ireland 
Italy 
Japan 
Kenya 
Latvia 
Liberia 
Lithuania 
Malawi 
Malta 
Monaco 
Netherlands 
New Zealand 
Nigeria 
Norway 
Pakistan 
Philippines 
Poland 
Portugal 
Romania 
Saudi Arabia 
Sierra Leone 
South Africa 
South Sudan 
Spain 
Sweden Switzerland 
Taiwan 
Tanzania 
UK 
Uganda 
United Arab Emirates (UAE) 
Zambia 
Monro offers new players a 150% bonus of up to €100 on their first deposit. You can cash out the full amount after wagering 10x the bonus amount on certain bets.
Users can access Monro via their desktop site or mobile app, but the site is also optimised for mobile web browsers, should you prefer to use it that way. There is a wide range of different sports to bet on, from the usual favourites such as football, basketball and tennis, as well as more unusual markets for surfing and even chess! There are plenty of sports with In-Play betting markets available, many with live graphics available to support punters in following the action of live events.
A high point of the Monro sports betting experience is the bright and clean-looking interface of the website. Once your account is open, you’ll find it easy to navigate and enjoy.
Click the ‘Sign Up’ button in the top right hand corner of the homepage.
Apply the sports welcome bonus.
Enter your email address and create a password, then select your country and currency. Tick the box to indicate that you are over the age of 18 and opt in or out of marketing communications, then click ‘Sign Up’.
On the next screen, enter your date of birth, first name, last name and gender, then click ‘Next’.
Enter your address and telephone details, then click ‘Next’.
Click the verification link that has been emailed to you, to complete the sign up process.
The Monro website is attractive and easy to use, with logical menus available to help customers navigate to their chosen market. However, there are so many options that you may prefer to use the search function to find your team’s upcoming fixtures and related betting markets. The load speed of the site can be a little slow at high traffic moments, but not to the extent that it becomes a problem. The site is available to view in six different languages, and procedures for deposits, withdrawals and bet placement are intuitive and straightforward. Overall, a well laid-out site.
Supported languages at Monro
Monro provides its customers with a huge range of different payment options, including bank cards, E-Wallets and a wide selection of Cryptocurrencies. Limits are generally flexible, with minimum deposit amounts starting at €5, depending on the payment method.
There is a wide range of payment options available at Monro, including popular E-Wallets such as Neteller and Skrill. Crypto users can also choose from a wide range of different Cryptocurrencies for their transactions. Deposits can be as little as €5, with unlimited maximum deposit amounts for Crypto. There are no fees for deposits, but Monro states that they reserve the right to withhold 10% of a customer’s withdrawal amount to cover any fees they may incur. The maximum permitted withdrawal is €50,000 for Cryptocurrencies, with much lower maximum withdrawals for other payment methods, which can be found in the table above. Swiss users only have the option to bet in Euros at Monro.
When creating an account at Monro, users need to provide their full legal name, date of birth, address and telephone details. Monro also requires users to verify their account via their email address.
Should you wish to close your account permanently, you can contact Monro customer service using their Live Chat feature.
There are around 40 different sports available to bet on at Monro, including Esports and virtual sports.
Sports that you can bet on at Monro include:
There are worldwide football leagues available to bet on, including the Swiss Super League. Live betting is on offer for a wide range of different sports, with live streamed graphics available for many events. Customers can place both single and accumulator bets, with plenty of different markets available and the cash out feature present on some of them. For example, there are over 240 different markets on offer for English Premier League football matches. There are also markets for the entertainment sector, including the Grammy and Golden Globe awards.
The odds quality at Monro is comparable with other betting sites that operate in Switzerland. It’s easy to calculate your potential payouts, as this is done for you within the betslip when you make your selection and enter your proposed stake. There is a cash out option available to some bets, where you can opt to cash out your bet before the end of the game. At Monro, there are odds available for major sports but also more niche options, such as markets on floorball or chess.
Monro offers new players a 150% bonus of up to €100 on their first deposit. You can cash out the full amount after wagering 10x the bonus amount on certain bets.
Existing user offers are fairly limited at Monro, although they do exist. Most offers are matched deposit or reload bonuses, to encourage users to continue to deposit funds into their Monro account. Here we look at some of the promotions currently available at the Monro sportsbook.
The promotions pages on the Monro website are not particularly clear when it comes to the Terms and Conditions for each bonus, and direct you to contact Customer Support in order to find out the exact Terms of each promotion. Having said that, Live Chat is available 24/7 and the customer service agent we spoke to was very responsive, helpful and clear about the Terms and Conditions associated with the welcome bonus, when we enquired about it. There is a pattern at Monro though, as most promotions seem to require players to place accumulator bets in order to complete the wagering requirements.
Monro has a mobile app available for both iOS and Android users, which can be downloaded directly from the homepage of the website You can create an account using the Monro app, or use your existing log in details, if you already have one. There are no special perks for using the app rather than the Monro website, as the odds are all the same, as are the available features. However, if you are out and about or do not have access to a computer, then the app may be preferable to you. If you prefer, it is possible to access the Monro betting site via your smartphone’s web browser, as it is optimised for mobile use.
There is a good range of sports available to bet on In-Play at Monro, including football, ice hockey, basketball, tennis, Esports, handball, table tennis, volleyball, futsal, cricket, water polo, snooker, kabaddi and virtual sports. Unfortunately there are few live streaming options, but many events are supports by live streamed graphics, to help punters keep track of play.
Monro has an FAQ section, the link to which can be located in the footer of the homepage. Many queries can be resolved here, but if not, the customer support team are on hand to help.
We found the Live Chat facility to be helpful and responsive, with a human customer service provider immediately available. Live Chat is conducted in a variety of different languages, but the customer support agent does make it clear that responses are translated using Google Translate. Customer support is available 24/7 via Live Chat, Email and the Telegram app.
If you have a complaint, there is a dispute resolution process, but your first port of call with any issue, including payments, is to contact customer support.
The Responsible Gambling Policy at Monro is very limited, with the onus put onto customers to ensure that they are following the legislation for their own country, with regard to gambling online. It also highlights the fact that parents are responsible for the restriction of under-18s to use the website, as they argue that as a publicly-available site, they are unable to prevent under-18s from accessing it.
While most customer reviews regarding Monro are positive, there are some customers who report technical glitches with deposits and bet settlement, and claim that customer support seems unable or unwilling to rectify issues. As a company, Monro does not appear to engage with reviewers on public forums.
There is guidance on dispute resolution in the Terms and Conditions on the Monro website, where it is also made clear that a customer’s “account balance is the amount currently stored on the Company’s server, even if it is different from the amount displayed on your screen….All amounts lost as a result of human or technical error are not subject to recovery.” So that is worth keeping in mind!
In conclusion, Monro has a lot to offer its customers, from a generous welcome offer to a huge range of different sports to bet on. Live betting is particularly well supported, with a wider-than-average range of live sports available to wager on, with live graphics to enhance the betting experience.
