Monro Welcome Offer: 150% First deposit bonus up to €100.
Monro offers new players a 150% bonus of up to €100 on their first deposit. You can cash out the full amount after wagering 10x the bonus amount on certain bets.
How to qualify for the Welcome Offer:
- Apply the welcome offer on the sign up page.
- Create a new account with Monro.
- Make a deposit of at least €10.
- Your 150% deposit bonus will be applied to your bonus funds.
Tips for claiming and using the Welcome Offer:
- Remember to apply the welcome offer at the point of sign up.
- Deposit at least €10.
- Wager your bonus funds at least 10x on accumulator bets with at least three selections at minimum odds of 1.50 per selection.
- The maximum amount you can withdraw is 1x the bonus amount.
About Monro
Monro is primarily geared towards being a casino, but it does have a strong sportsbook offering. Founded in 2023, Monro is owned and operated by Galaktika N.V. and registered in Curaçao. Users can access Monro via their desktop site or mobile app, but the site is also optimised for mobile web browsers, should you prefer to use it that way. There is a wide range of different sports to bet on, from the usual favourites such as football, basketball and tennis, as well as more unusual markets for surfing and even chess! There are plenty of sports with In-Play betting markets available, many with live graphics available to support punters in following the action of live events.
Reputation, Regulation, and Licencing
Monro is licensed in Curaçao by the Curaçao Gaming Control Board (license No. OGL/2024/169/0146). In their Terms and Conditions, Monro outlines the procedures they have in place to ensure that they meet with the relevant rules and regulations of the gambling industry. Some of the casino games are restricted in Switzerland, in order to comply with local legislation.
User Experience
A high point of the Monro sports betting experience is the bright and clean-looking interface of the website. Once your account is open, you’ll find it easy to navigate and enjoy.
How to register at Monro
Site Usability
The Monro website is attractive and easy to use, with logical menus available to help customers navigate to their chosen market. However, there are so many options that you may prefer to use the search function to find your team’s upcoming fixtures and related betting markets. The load speed of the site can be a little slow at high traffic moments, but not to the extent that it becomes a problem. The site is available to view in six different languages, and procedures for deposits, withdrawals and bet placement are intuitive and straightforward. Overall, a well laid-out site.
Supported languages at Monro
Payment Methods
Monro provides its customers with a huge range of different payment options, including bank cards, E-Wallets and a wide selection of Cryptocurrencies. Limits are generally flexible, with minimum deposit amounts starting at €5, depending on the payment method.
How to deposit at Monro
- Click the ‘Deposit’ button in the top right hand corner of the screen.
- Select the payment method you wish to use to make your deposit.
- Enter the amount you wish to deposit and follow the instructions for your payment method on screen.
Monro deposit table comparison:
How to withdraw from Monro
- Click on your account balance.
- Click on ‘Withdraw’.
- Select the payment method you wish to use to withdraw.
- Enter the amount you wish to withdraw and follow the on screen instructions for your selected payment method.
- Confirm your withdrawal.
Monro withdrawal table comparison:
There is a wide range of payment options available at Monro, including popular E-Wallets such as Neteller and Skrill. Crypto users can also choose from a wide range of different Cryptocurrencies for their transactions. Deposits can be as little as €5, with unlimited maximum deposit amounts for Crypto. There are no fees for deposits, but Monro states that they reserve the right to withhold 10% of a customer’s withdrawal amount to cover any fees they may incur. The maximum permitted withdrawal is €50,000 for Cryptocurrencies, with much lower maximum withdrawals for other payment methods, which can be found in the table above. Swiss users only have the option to bet in Euros at Monro.
Account Security
When creating an account at Monro, users need to provide their full legal name, date of birth, address and telephone details. Monro also requires users to verify their account via their email address. Monro follows KYC procedures and may expect customers to supply formal identification in order to prove their personal details before they can withdraw funds from the site.The site uses 128-bit SSL encryption to protect your data and it is possible to reset your account password, should you forget it. Should you wish to close your account permanently, you can contact Monro customer service using their Live Chat feature.
Range of sports and betting markets
There are around 40 different sports available to bet on at Monro, including Esports and virtual sports.
Sports that you can bet on at Monro
Sports that you can bet on at Monro include:
There are worldwide football leagues available to bet on, including the Swiss Super League. Live betting is on offer for a wide range of different sports, with live streamed graphics available for many events. Customers can place both single and accumulator bets, with plenty of different markets available and the cash out feature present on some of them. For example, there are over 240 different markets on offer for English Premier League football matches. There are also markets for the entertainment sector, including the Grammy and Golden Globe awards.
Odds and Payouts at Monro
The odds quality at Monro is comparable with other betting sites that operate in Switzerland. It’s easy to calculate your potential payouts, as this is done for you within the betslip when you make your selection and enter your proposed stake. There is a cash out option available to some bets, where you can opt to cash out your bet before the end of the game. At Monro, there are odds available for major sports but also more niche options, such as markets on floorball or chess.
Monro Bonuses for Swiss Players
Welcome Offer
Monro offers new players a 150% bonus of up to €100 on their first deposit. You can cash out the full amount after wagering 10x the bonus amount on certain bets.
Existing User Offers
Existing user offers are fairly limited at Monro, although they do exist. Most offers are matched deposit or reload bonuses, to encourage users to continue to deposit funds into their Monro account. Here we look at some of the promotions currently available at the Monro sportsbook.
100% Deposit Bonus on your 2nd Deposit
Once you have received your welcome bonus, you can then receive a 100% matched deposit bonus on your second deposit of at least €10.
50% Deposit Bonus on your 3rd Deposit
Get a 50% matched deposit bonus on your second deposit of at least €10 at Monro.
Weekly Reload Free Bet
Get a weekly Free bet of up to €15 when you bet at least €15 on accumulator bets with at least three legs.
Monro Bonus Terms
The promotions pages on the Monro website are not particularly clear when it comes to the Terms and Conditions for each bonus, and direct you to contact Customer Support in order to find out the exact Terms of each promotion. Having said that, Live Chat is available 24/7 and the customer service agent we spoke to was very responsive, helpful and clear about the Terms and Conditions associated with the welcome bonus, when we enquired about it. There is a pattern at Monro though, as most promotions seem to require players to place accumulator bets in order to complete the wagering requirements.
Monro Mobile betting & App Review
Monro has a mobile app available for both iOS and Android users, which can be downloaded directly from the homepage of the website You can create an account using the Monro app, or use your existing log in details, if you already have one. There are no special perks for using the app rather than the Monro website, as the odds are all the same, as are the available features. However, if you are out and about or do not have access to a computer, then the app may be preferable to you. If you prefer, it is possible to access the Monro betting site via your smartphone’s web browser, as it is optimised for mobile use.
In-Play Betting & Live Streaming
There is a good range of sports available to bet on In-Play at Monro, including football, ice hockey, basketball, tennis, Esports, handball, table tennis, volleyball, futsal, cricket, water polo, snooker, kabaddi and virtual sports. Unfortunately there are few live streaming options, but many events are supports by live streamed graphics, to help punters keep track of play.
Monro Customer Support
Monro has an FAQ section, the link to which can be located in the footer of the homepage. Many queries can be resolved here, but if not, the customer support team are on hand to help.
We found the Live Chat facility to be helpful and responsive, with a human customer service provider immediately available. Live Chat is conducted in a variety of different languages, but the customer support agent does make it clear that responses are translated using Google Translate. Customer support is available 24/7 via Live Chat, Email and the Telegram app.
If you have a complaint, there is a dispute resolution process, but your first port of call with any issue, including payments, is to contact customer support.
Monro Responsible Gambling
The Responsible Gambling Policy at Monro is very limited, with the onus put onto customers to ensure that they are following the legislation for their own country, with regard to gambling online. It also highlights the fact that parents are responsible for the restriction of under-18s to use the website, as they argue that as a publicly-available site, they are unable to prevent under-18s from accessing it.
There is a self-assessment questionnaire available to allow customers to determine if they think they may have a gambling problem, and advises customers to contact the support service to request a temporary or permanent restriction of their account if they do. They also signpost users to organizations that can assist with gambling addiction.
Monro User Reviews & Reputation
While most customer reviews regarding Monro are positive, there are some customers who report technical glitches with deposits and bet settlement, and claim that customer support seems unable or unwilling to rectify issues. As a company, Monro does not appear to engage with reviewers on public forums.
There is guidance on dispute resolution in the Terms and Conditions on the Monro website, where it is also made clear that a customer’s “account balance is the amount currently stored on the Company’s server, even if it is different from the amount displayed on your screen….All amounts lost as a result of human or technical error are not subject to recovery.” So that is worth keeping in mind!
Monro Affiliate & Partner Programs
Monro does not currently have a refer-a-friend programme, but those with their own website or social media presence can apply to be an affiliate. Affiliates are paid depending on the amount of revenue the customers they refer to the site generate, or the amount of traffic they direct to the Monro website.
Conclusion
In conclusion, Monro has a lot to offer its customers, from a generous welcome offer to a huge range of different sports to bet on. Live betting is particularly well supported, with a wider-than-average range of live sports available to wager on, with live graphics to enhance the betting experience.
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