RoyalGame Welcome Offer: First Deposit Bonus of 100% up to €100 (Or 220 CHF)
The RoyalGame Welcome offer is a very generous one, which you can take advantage of by registering a new account and then depositing anything from €20 to €100 with a valid payment method (Not Neteller or Skrill). The bonus will not appear straight away but after the account has activity to the value of 5x (for Swiss players) the deposit and bonus amount with bets at odds over evens (Decimal 2) then the bonus will be added to your balance as cash. You can also place accumulator bets with odds over 1.5 to qualify as bonus wagering.
How to qualify for the Welcome Offer:
- Click on a link on this page to go directly to the official site.
- Open a new account.
- Make a deposit with a valid payment method.
- Start betting on any sport you like.
- After 5x (for Swiss) wagering of deposit and bonus you will be credited with the bonus.
Tips for claiming and using the Welcome Offer:
- Remember to NOT use Neteller or Skrill.
- Deposit in CHF for more value to the bonus.
- If you want to bet at odds under 2 (but over 1.5) then add that bet to an accumulator.
- If you lose your deposit whilst wagering, redeposit in order to keep going and release the bonus.
About RoyalGame
RoyalGame is a newer betting site based in the Marshall Islands and operating with a Philippine Amusement and Gaming Corporation licence to provide gambling services internationally. They have only been operating the RoyalGame brand for approximately a year and have developed both the sportsbook and casino to be available from any desktop or mobile internet browser. There is no mobile app at the time of writing but it is in development. They are only new but are already gaining a good reputation in the industry and once you see the quality of their products you will understand why.
Reputation, Regulation, and Licencing
RoyalGame are licenced to operate in Switzerland using their Anjouan Gaming Licence. Their licence number is ALSI-152406028-FI2. You can be sure that they are following the proper regulations because of this, and any complaints or issues that you have can be escalated to their management or outsourced to third-party arbitrators. Because they are so new it is not possible to say a lot about their “reputation” but they certainly don’t have a bad one. They have not won any industry awards but nor have they been involved in any scandals.
User Experience
The RoyalGame website is incredibly well designed, with a fun theme and easy to navigate layout. All the info you need is clearly signposted and placing your bets follows a logical and easy to follow process. The search bar is always visible at the top of the screen meaning you can jump to any match you want to, to the left are all the sports you can wager on and to the right are hot keys to the most popular bets of the moment.
How to register at RoyalGame
- Click on one of the links on this page to make sure you are taken to the official site.
- Select which bonus option you want.
- Enter your Email address and password.
- Fill in your personal details, address, and choose your currency.
- Now click “Create Account”, and you are done.
Site Usability
As we already discussed above the creators of RoyalGame have made a site with excellent UX. The left hand bar quickly directs you to the sports, leagues, and matches that you are looking for. If for any reason you are unsure of the specifics of the match and just know the team then there is a search bar that you can use to find the matches they are involved in. There is a fair amount of customisation and the site can be displayed in a wide range of languages. These can be selected by clicking on the drop-down menu at the bottom left of every page.
Supported languages at RoyalGame
Odds are initially displayed as Decimals but from in your account settings you can change to Fractional or US odds if you wish. What is particularly nice is that you can “Favourite” either sports, leagues, or specific matches to appear at the top of the menu for you, so you can return to them quickly when you want to.
Payment Methods
RoyalGame has a wide range of payment methods available and you can choose whether to have an account in Euros or Swiss Francs. They can accept either traditional bank cards, certain E-Wallets, or a number of Crypto options.
How to deposit at RoyalGame
- Log into your account.
- Go to the “Deposit” area.
- Select the payment method that you wish to use.
- Enter the relevant details, and the amount that you wish to transfer.
- Submit, and your funds should be available almost instantly.
RoyalGame deposit table comparison:
*Note that these limits apply to Euros accounts, and will differ if the account is denominated in Swiss Francs.
How to withdraw from RoyalGame
Withdrawing from RoyalGame is just as simple as depositing, BUT… note that often the minimum amounts are larger and the maximums can be lower too. Furthermore, there is the possibility that before withdrawing you confirm your identity and residency. You are not allowed to withdraw funds into an account that is not in your name as part of their AML procedures.
- Make sure you are logged into your account
- Go to your account area
- Select “Withdraw”
- Confirm the method and amount that you want to take out
- After confirmation that is it just wait for the funds.
RoyalGame withdrawal table comparison:
*Note that these limits apply to Euros accounts, and will differ if the account is denominated in Swiss Francs.
Account Security
To open an account you will not need to provide any documents as a rule, but when it comes to withdrawing you almost certainly will. This is as part of their anti-money laundering and fraud prevention steps. They will want to see your proof of ID, usually a passport or driving licence. They will possibly also need you to verify your residential location so will ask for utility bills in your name or some form of government issued letter, dated not more than three months ago.
It is safe to share your financial information with RoyalGame as they have a large number of security procedures in place to make sure it is stored and handled correctly. The website is an https address and they have a valid and up to date SSL security certificate.
In the unlikely event that you do suspect you have become a victim of fraud or that your account has been hacked then contact their support team immediately. Explain to them what has happened and they will guide you through what to do next. At the extreme level, it might be necessary to close your account, and you can do that by deactivating it immediately while talking to a live chat agent.
Range of sports and betting markets
There is a decent range of sports on offer and there are a lot of betting options for each game or match too. They have a number of Swiss leagues and popular Swiss sports available, including the Swiss Football Super League and the Swiss Ice Hockey National League.
Sports that you can bet on at RoyalGame
At the time of writing this review there were 35 individual sports that you could bet on at RoyalGame.
Each sport has a depth of coverage, spanning many different GEOs and then many competitions within that category. Once you arrive at the game you wish to bet on there is an abundance of betting options, as an example for a football game there are almost thirty different markets including not just the match odds to win but also the correct score, the first goal scorer, the total goal spreads and player specials too.
At RoyalGame you can bet on upcoming events, and also bets that are currently live, betting on the “In-play”. These games are all available from a separate “LIVE” tab on the left hand menu. Some events once they have gone In-play it is possible to live stream and there is a button to tick if you just want to see these games. At the time of this review, it was mainly Esports that had this feature. The majority of other games will always have a graphical display representing what is going on and there is a live feed providing text data with all the key statistics that you will need.
Cashout is sometimes available if you do not want to see your bet out to its natural conclusion. It is not always available though, the RoyalGame help center explains that if the chance of the bet winning is high, cashout is usually available, but if the chances of the bet winning are low, it is unlikely.
The odds are set to decimal display as default but you can change this from your account settings if you wish. It is super simple to see what the odds are because they are simply the numbers next to each option. The number represents that for every €1 that you bet, you will receive that amount back. For example if you bet €10 at odds of 5, you will get back €50 (10 x 5) of which €40 would be profit.
To place a bet click on the odds number next to the bet you wish to place and it will be added to your betslip. Keep adding more options in the same way if you want to place an accumulator bet. When you are ready go to your betslip and enter the stake amount that you wish to bet, either next to the bets as singles or in the accumulator box for that option.
Odds and Payouts at RoyalGame
The odds at RoyalGame are average but they have many bonuses to make up for this so the overall value is still good. We will come onto that shortly. They have some big match odds boosts but mainly it is reload and cashback bonus offers that provide the most value. The 2 goals ahead payout and the bore draw refunds do dramatically increase the true odds.
The odds do vary slightly from sport to sport and the more high profile tend to have the better margins, which is logical. Below we have taken a sample of sports and tournaments and calculated the bookmaker’s margin for each, that is how much profit they are making. The higher the margin, the worse the odds, the lower the margin, the better the odds.
RoyalGame Bonuses for Swiss Players
One of the things that makes RoyalGame rise above the competition is the generosity of their bonuses. We will explore them below:
RoyalGame Welcome Offer: First Deposit Bonus of 100% up to €100 (Or 220 CHF)
This is a simple offer to claim and qualify for, we have listed the details at the top of this review, but essentially deposit and bet as you would normally as long as the odds are over evens (Decimal 2). After 5x wagering you will have a 100% bonus added as cash.
Tips for claiming and using the Welcome Offer:
- Remember to NOT use Neteller or Skrill.
- Deposit in CHF for more value to the bonus.
- If you want to bet at odds under 2 (but over 1.5) then add that bet to an accumulator.
- If you lose your deposit whilst wagering, redeposit in order to keep going and release the bonus.
Existing User Offers
Royal Game have a number of offers for their existing sportsbook users, and we will look at them now.
Bet and Get Free bet €100 – As the name suggests bet €100 on any sporting event with odds over 1.5, then contact the customer support to request a Free bet to equal value. When placing the Free bet if it wins, then you must wager those winnings 3x also at odds over 1.5, before you can withdraw the funds. You have 30 days from the Free bet being credited to complete the wagering.
Bore Draw 100% refund – All bets placed on the correct score, the HT/FT, or player goalscorer markets will be refunded in full if the match ends 0-0 at Full time. This applies to games in the top five European leagues, the UK Premier League, the German Bundesliga, the Italian Serie A, the Spanish La Liga, and the French Ligue 1.
Weekly reload bonus 50% to €500 – This is an incredibly generous reload bonus and it is available once a week, every week! Simply deposit an amount up to €1000 and wager it 1x at odds over 1.5 to claim the bonus. Once you have the bonus and you have wagered the deposit and bonus 8x (So to max out the bonus 1500 x 8 = 12,000 of wagering) you can withdraw your winnings.
Accumulator boost up to 100% – As the name suggest winning Accas have their odds boosted, and the more legs that are included the greater the boost % is. It ranges from 3% to 100% using the following table:
The winnings for this bonus are added as cash automatically when the bet is settled.
Cashback bonus, 10% to €500 – At the start of each week, 10% of the total losses from the previous week can be claimed from the customer support. Once credited this amount must be wagered 3x at odds greater than 1.5 and once this has been done that money is now yours to keep.
2 Goals ahead early payout – It is not just football where a two goal lead is settled as a win, even if the final score ends up being 2-2 (or any other scoreline less than your team winning, having been 2 goals up. Other sports that are eligible for an early payout are:
Baseball: If your team goes 5 runs ahead
American Football: If your team goes 17 points ahead
Basketball: If your team is 20 points ahead
Tennis: If your player is 2 Sets ahead
Ice Hockey: If your team is 3 goals ahead
RoyalGame Bonus Terms
Bonuses at RoyalGame generally have to be claimed within 3 days of being eligible for them by contacting Live Chat or by Emailing support@royalgame.com. Once credited there is usually 30 days to meet any applicable wagering requirements. The exact T&C’s will vary from offer to offer but as a general rule wagering can be done on singles or multiple bets, if singles are being used then the odds should be greater than 2, if multiples are being used then odds must be higher than 1,5.
There is not usually any restrictions on what sports or betting markets can be used, but they are strict that all bets must settle within the time limit. If they do not then ALL winnings from the bonus as well as the bonus itself are forfeited.
RoyalGame Mobile betting & App Review
At the time of writing RoyalGame do not offer a betting App to its customers. Instead they have a mobile optimised website which is still simple to operate and contains all of the features of the regular desktop site. You can still deposit, place bets (pre match and in-play) and withdraw with no issues at all.
In-Play Betting & Live Streaming
The functionality of betting in-play is exactly the same as placing bets pre-match. The only real difference is that you will notice the odds becoming suspended and returning at new levels much more quickly. There is also slightly fewer markets available to bet on. You do sometimes get the advantage of live streaming of the events themselves. This is not common for most mainstream sports though and instead you get a small graphical representations of what is happening. At the time of writing this review the following sports were available to bet on In-play:
Sports that you can bet on In-play are:
However, this list would not be comprehensive, by definition the nature of In-play betting means that some sports are only available for a short period of time and on specific days or specific months.
RoyalGame Customer Support
RoyalGame have a very comprehensive Help Center where the vast majority of your questions will already have been answered. They have separate areas to answer your questions on:
- General
- My Account & Verification
- Technical
- Bonuses & Promotions
- Deposits
- Withdrawals
- Sportsbook
- Casino
If you do not find what you are looking for then there is always the live chat option which is available 24/7, or you can send them an Email.
If you do not receive a satisfactory response to your query and this turns into an official complaint then you should contact them at complaints@royalgame.com and provide them with your account name, your real name, and a full description of what has happened (including specific dates and times). They will inform you of the outcome within 10 days. If you are still unhappy with the outcome they advise you to escalate it to the third party dispute resolution service AskGamblers.
RoyalGame Responsible Gambling
They have a dedicated page dealing with their responsible gambling policy and the steps that they have put in place to assist, but this is largely simply telling you to Email them a self exclusion request and they will shut your account within 24 hours. The rest of the page is just advice on how to identify problem gambling and whilst it is all good advice there are no tangible tools to help. They do provide links to other sources who are specialists in this field and will be able to help though, they suggest you reach out to:
- Gamblers Annonymous
- Gambling Therapy
- NetNanny (for help preventing under age gambling)
RoyalGame User Reviews & Reputation
Being so new there are not a lot of customer reviews available online and they do not have a “reputation” either way. We could not find any complaints about the service, the product, or the payment times anywhere online, but they also have not won any industry awards, probably because of how new they are.
If you personally have any problems with the site then in the first instance you should visit the help center, and then if the solution can not be found either Email them or connect with them via live chat.
RoyalGame Affiliate & Partner Programs
The RoyalGame affiliate scheme is operated by “Gloss Partners” who have an operating licence number “8048/JAZ2020-001”. They claim to offer “high-commission plans and tailored offers designed to meet your specific needs”. Gloss Partners only promote RoyalGame so they really are specialists on the subject and know the product inside out. They offer their affiliate partners:
- Flexible Commission Plans
- High Conversion and Retention Rates
- Expert Guidance & Advice
- No Negative Carry Over
- Detailed Reporting
- Timely & Reliable Payments
They support a large range of currencies that you can be paid in including either Euros or CHF. The specific amount of money that you will earn is decided by how many customers that you send them and usually also how much those customers spend, but you can negotiate the exact terms of the deal with them. They offer up to 60% rev share, CPA or hybrid deals, and a very generous 5% sub-affiliate deal.
For more information they can be contacted at support@glosspartners.com
Conclusion
All in all RoyalGame is a very nice Swiss bookmaker. Loads of payment methods to get you going, the customer support are genuinely very, very good, and the bonus terms are simple and easy to qualify for. The Welcome bonus itself is good but the reload bonuses for existing players is probably the highlight here. It is a bit disappointing that there is no mobile app, but that is probably the only thing that lets them down.
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